Abstract :

Customer Satisfaction With Kent (RO) Water Purifiers Is Examined In This Study. The Goal Of The Study Is To Identify The Variables Affecting Brand Loyalty And Customer Satisfaction. Data From A Sample Of Kent Water Purifier Users Is Gathered Using A Mixed-method Approach That Combines Surveys And Interviews. Key Findings Show That Customer Satisfaction Is Greatly Impacted By Brand Reputation, Customer Service, And Product Performance. The Study Emphasizes How Crucial It Is To Satisfy Client Expectations In Order To Preserve Loyalty And Spur Company Expansion. Businesses Can Increase Customer Satisfaction And Retention By Improving Their Products And Services By Taking These Factors Into Consideration. In The End, This Study Offers Insightful Information To Businesses Looking To Improve Client Relations And Establish A Solid Reputation For Their Brand In The Water Purifier Sector. Key Words: Customer Satisfaction, Brand Reputation, Customer Service, Product Performance

Published:

09-7-2025

Issue:

Vol. 25 No. 7 (2025)

Page Nos:

188-195

Section:

Articles

License:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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