Abstract :

The Information Technology (IT) Sector Is Marked By Intense Work Demands, Rapid Technological Changes, And Prolonged Working Hours, Making Work–life Balance A Critical Concern For Employees. This Study Investigates How Work–life Balance Contributes To Social Sustainability In IT Organizations, Focusing On The Mediating Role Of Psychological Resilience. Using A Quantitative, Cross-sectional Survey Of 241 IT Professionals In Kerala, India, The Study Employed Validated Measurement Instruments And Analyzed The Data Through Structural Equation Modelling (SEM). The Results Indicate That Work–life Balance Positively Influences Both Psychological Resilience And Employees’ Intention To Stay. Psychological Resilience Fully Mediates The Relationship Between Work–life Balance And Intention To Stay, Highlighting Its Key Role In Sustaining Long-term Employee Commitment. The Findings Suggest That Integrating Work–life Balance Initiatives With Resilience-building Strategies Can Enhance Employee Well-being And Retention, Thereby Supporting Organizational Social Sustainability. This Study Extends Existing Research By Identifying The Psychological Mechanisms Through Which Supportive Work Practices Influence Sustainable Workforce Outcomes, Providing Actionable Insights For HR Managers In High-pressure IT Environments. Keywords: Work–life Balance, Psychological Resilience, Social Sustainability, Intention To Stay, IT Professionals, Employee Well-being, Workforce Retention

Published:

22-12-2025

Issue:

Vol. 25 No. 12 (2025)

Page Nos:

420-430

Section:

Articles

License:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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