Abstract :

The AI Powered Virtual Assistant For Government Services Is A Webbased Application Designed To Streamline And Simplify Citizens Access To Essential Government Services. Traditional Methods Of Accessing Services Such As Identity Documents, Certificates, And Welfare Schemes Involve Time-consuming Procedures, Manual Paperwork, And Multiple Visits To Government Offices, Leading To Inefficiency And User Frustration. This Project Addresses These Challenges By Integrating Artificial Intelligence (AI) And Natural Language Processing (NLP) To Create An Intelligent Virtual Assistant Capable Of Understanding And Responding To User Queries In A Context-aware Manner. The System Enables Secure User Registration, Application Submission, Document Uploads, And Real-time Tracking Of Application Status, All Through A Centralized Digital Platform. Developed Using Python, Flask, HTML, CSS, JavaScript, And SQLite, The Application Supports Multilingual And Voice Interactions To Enhance Accessibility For Diverse Users. An Admin Module Facilitates Efficient Review And Approval Of Applications. By Reducing Manual Effort And Processing Time, This Solution Promotes Transparency, Improves Communication Between Citizens And Government Departments, And Exemplifies The Practical Benefits Of AI In Advancing Digital Governance.

Published:

29-7-2026

Issue:

Vol. 26 No. 7 (2026)

Page Nos:

1420-1427

Section:

Articles

License:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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